FAQs
How will my order be packaged?
Each piece is carefully prepared and packaged with attention to detail. Your jewelry will arrive in either a soft pouch or an elegant box, depending on the item, both designed to protect and present your piece beautifully. We truly put care into every order to ensure it feels special from the moment you receive it. For long-term storage, we recommend keeping your jewelry in a pouch or a dedicated jewelry box.
Do you offer gift wrapping?
Our packaging is already designed to feel like a gift. Each piece arrives in a pouch or box, carefully prepared to make the unboxing experience special.
Where is your jewelry made?
Wind Kissed pieces are handmade in our studio in Warsaw with great care and attention to detail. Each piece is thoughtfully crafted to ensure both durability and beauty.
What materials are used?
Our jewelry is made using carefully selected materials such as sterling silver, pearls, and natural stones. We focus on combining quality with a refined, minimal aesthetic, ensuring each piece feels timeless, lightweight, and comfortable for everyday wear.
Packaging & Welcome Gifts
Do you offer a welcome discount?
When you sign up for our newsletter, you’ll receive a 10% discount on your first order. We also share exclusive offers and promotions via email and on our social media channels.
Materials & Production
Is your jewelry waterproof?
Our jewelry is made from sterling silver and pearls — materials known for their beauty and longevity. Like all fine silver jewelry, we recommend avoiding contact with water, perfumes, and cosmetics to preserve its shine and keep pearls in their best condition. With proper care, your pieces will maintain their elegance for years to come.
How will my order be packaged?
Each piece is carefully prepared and packaged with attention to detail. Your jewelry will arrive in either a soft pouch or an elegant box, depending on the item, both designed to protect and present your piece beautifully. We truly put care into every order to ensure it feels special from the moment you receive it. For long-term storage, we recommend keeping your jewelry in a pouch or a dedicated jewelry box.
Do you offer gift wrapping?
Our packaging is already designed to feel like a gift. Each piece arrives in a pouch or box, carefully prepared to make the unboxing experience special.
Packaging & Welcome Gifts
Do you offer a welcome discount?
When you sign up for our newsletter, you’ll receive a 10% discount on your first order. We also share exclusive offers and promotions via email and on our social media channels.
Where is your jewelry made?
Wind Kissed pieces are handmade in our studio in Warsaw with great care and attention to detail. Each piece is thoughtfully crafted to ensure both durability and beauty.
What materials are used?
Our jewelry is made using carefully selected materials such as sterling silver, pearls, and natural stones. We focus on combining quality with a refined, minimal aesthetic, ensuring each piece feels timeless, lightweight, and comfortable for everyday wear.
Materials & Production
Is your jewelry waterproof?
Our jewelry is made from sterling silver and pearls — materials known for their beauty and longevity. Like all fine silver jewelry, we recommend avoiding contact with water, perfumes, and cosmetics to preserve its shine and keep pearls in their best condition. With proper care, your pieces will maintain their elegance for years to come.
How should I care for my jewelry?
Keep your jewelry dry and avoid prolonged contact with water, remove pieces before exercising, showering, or sleeping, avoid direct contact with perfumes, lotions, and cosmetics, store each piece separately in a box or soft pouch to prevent scratches, and clean gently with a soft polishing cloth; if needed, use a suitable silver cleaner.
My jewelry has tarnished — what can I do?
Tarnishing is a natural process for silver jewelry over time; light tarnish can usually be removed with a soft polishing cloth, while gold-plated pieces may require occasional professional cleaning to restore their original finish.
How do I clean my pearls?
Gently wipe your pearls with a soft cloth after wearing, and if needed, use a small amount of mild soap with warm water; avoid harsh chemicals and ultrasonic cleaners, as pearls are delicate and require gentle care.
Jewelry Care
How do I care for my pearls?
Put your jewelry on last and remove it first to minimize contact with creams, oils, and hairspray, avoid water including swimming, showers, and washing dishes, keep pearls away from sweat and acidic environments, and store them in a soft pouch or separate jewelry compartment to prevent scratches.
Where do you ship?
We currently ship within Poland and across Europe, with worldwide shipping coming soon.
How long will delivery take?
Delivery times depend on your location; within Europe, standard shipping typically takes 3–5 business days, while delivery within Poland takes around 1–2 business days.
What if my order is delayed or lost?
If your order is delayed or lost, please contact us at info@wind-kissed.com. We’ll help resolve the issue as quickly as possible.
Shipping and Delivery
How much does shipping cost?
Please refer to our Shipping page for detailed information on delivery costs and options.
Can I change my shipping address after placing an order?
You can request a change within 24 hours of placing your order. After that, the order is usually already being processed.
Need some help?
Email us at info@wind-kissed.com
Need some help?
Email us at info@wind-kissed.com
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